support staff

Layoffs, downsizing, rightsizing, firings: Protect yourself no matter what, or who, your law firm cuts.

Law Firm History, Legal Business, Legal Careers, Legal Practice Management, Schmoozing February 15, 2017

Where Will Your Job Be in Five Years? Two? Six Months?

Welcome to your layoff: The news that K&L Gates has dumped possibly hundreds of support staffers (as reported by Above the Law), or, in law firm parlance, made “adjustments for the good of the firm and its…

Do you know what your legal secretary is really saying to clients?

Legal Careers, Legal Practice Management February 15, 2017

Is Your Legal Secretary Annoying Your Clients?

I have to marvel at the experience of a friend who is having his long-time lawyer for various personal matters draft a relatively basic will. Of course, the friend should have signed a will long…